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How Crowdfunding Is Changing My Perception of Community

Written May 1st, 2013
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Hello, Kicktraqers. MrsKicktraq here – Or, as I’m more commonly known, the Kicktraq Gnome. I spend a lot of my time on Kicktraq reviewing the tag and article submissions you guys send in. Both of these activities lead me to a lot of interesting projects that I probably never would have thought to look at otherwise.

Adam is big into board games (raise your hand if you’re surprised to hear this, especially after the Super Duper Birthday Giveaway), and while I love playing them, personally backing most board games on Kickstarter seems a little redundant since we share the same game closet. So, it took a while before I found that first project worth creating my own Kickstarter account and pulling out my wallet for.

The first project I ever backed on Kickstarter was Cheese Cave & Cheesemaking Classes at the Little Brown Farm. Adam had just started featuring projects that were So Close to funding that it would be a shame if they didn’t, and project owner Vicky Brown from the Little Brown Farm was one of his first So Close interviews. Now, why would a woman in Columbus, Ohio back a project for a goat farm and cheese cave in Seattle, Washington that she’s likely to never see? Believe me, my choice was quite a surprise to me too, especially considering that I’m a musician and a closet geek. You’d think some music, art or technology project would have been the one to reel me in, but nope. I fell for the goat farm on the other side of the country. This quote from the interview is pretty much what hooked me.

Kicktraq: So what about you? What inspired you to begin creating an actual micro-creamery operation?

I am a former CFO. I have worked in the technology sector and for a public relations firm. I led a very stress-centric life… and then I met goats.

I too have led a very stress-centric life of at least moderate success, and let me tell you… I WANT TO MEET GOATS! Who doesn’t want that kind of life-changing epiphany that completely redefines how you view yourself, your success, and the world around you? Vicky’s story felt like my own story, and as a result I was desperate to be part of the Little Brown Farm’s success and Vicky’s transition from rat race to happy goat herder. Somehow, from 2,400 miles away and having never once been to Seattle, I claimed a part of that community and its success (or failure) as my own.

Since then, I’ve backed a few other projects, and in so doing I’ve started to notice a pattern: Over 50% of the projects that I’ve backed so far are what I would consider to be community projects, and none of them are for the community where I live. I think this is because Kickstarter and crowdfunding in general are changing my perception of community, from something defined by my location or occupation to something far more global, defined only by our collective willingness to connect and work toward the common good – whether it’s in support of an All-Girls Chess and Science Festival in Arizona, a community kitchen in Massachusetts that’s hoping to fill the hearts and bellies of the local masses with art and music and fresh-cooked meals made from wholesome ingredients gleaned from dumpsters, or a fun conceptual art project that sends Meme’d coffee mugs around the world for people to share.

What about you? What projects, if any, have you backed that surprised you or brought you to some new understanding of yourself and what’s important in your world? Is there some way Kicktraq can help you find and track those types of projects better? Let us know. Adam will be the first to tell you that he really built Kicktraq for himself, and that he’s “just happy so many of you like using it too.” So, tell us how we can improve your user experience and enable you to better find your own sense of community through crowdfunding.

Kicktraq Hotlist: Heroes vs Villains

Written April 21st, 2013
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We get a lot of questions about how projects are added to our Hotlists. “Is the Hotlist a paid spot?” (No.) “But my project is awesome and appears to be successful. Why isn’t it on the Hotlist, at least for my category?”

Due to our recent visit to PAX East and all the amazing games we saw there, I’m inclined to explain it as follows:

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Imagine your project as a hero, with lots and lots of backers (sidekicks). But what if none of your sidekicks are Kicktraq users? Will your project (hero) be wildly successful? Maybe. Will it wind up on the Kicktraq Hotlist? Probably not. To hit the Kicktraq Hotlist, your hero must first battle and defeat some villains:

 

card-bumbler“The Bumbler” – Is your Kickstarter page getting a lot of traffic? If so, that’s great! Are any of those backers Kicktraq users? If not, The Bumbler is going to defeat your efforts to hit our Hotlist. The Kicktraq Hotlist is based on the popularity of Kickstarter projects within the Kicktraq community. To beat The Bumbler and obtain the Kicktraq Hotlist brass ring, your hero is going to need to be sure your sidekicks are also Kicktraq users. You can do that a few ways:

1. Share one of our dynamic charts and/or show your users how they can embed Kicktraq charts for any Kickstarter project (including yours, of course) on any website where they think your potential backers may find it

2. Link to your Kicktraq project page

3. Share your project’s latest funding status through our social sharing features right within your Kicktraq project page

4. Encourage your users to install the Kicktraq plugins for Chrome or Firefox, which embeds one of the charts for each project right on the top of its Kickstarter project page, and encourages users to visit your Kicktraq project page for additional news and statistics.

The key to beating The Bumbler in your quest to hit the Kicktraq Hotlist is to keep your backers – er, sidekicks engaged. Help us help you do that by encouraging them to be Kicktraq users.

 

card-mucil

“Mucilaginous” – In our Hotlist calculations, momentum is a minion whose loyalties are up for grabs. Your project’s momentum may jump high due to a spike in pledge and backer count on a given day, but if you don’t sustain that momentum from one day to the next, your hero may be punished. Think of momentum as a +/- bonus to traffic – It’s not about the count of sidekicks or pledges your hero has gained on a given day, it’s about change from one day to the next. Did your momentum go up from yesterday? Or down? This bonus allows smaller projects to defeat The Bumbler (since they’d never have as much traffic as the bigger, more famous heroes) by giving small projects a slight handicap in their quest for Hotlist status since their scale is smaller.

 

 

card-hipster“Das Übah Hipstah” – To achieve Hotlist status, your hero must beat the other active projects in a popularity contest. Popularity is judged by comments on your page as a percentage of your backers. If you and your backers are chattin’ it up, whether in harmony or controversy, you will win the popularity contest. That’s right, lots of controversial chatter on your Kickstarter comment page is equally as effective as lots of harmonious chatter between you and your backers when aiming for Kicktraq Hotlist status.

Das Übah Hipstah is beaten solely on quantity of comments as a percentage of your backer population, not the content of those comments (hey, who are we to judge?). This is why you sometimes see projects like Lore or the project about the 9 Year-old’s RPG camp tuition jump high enough to be noticed on the Kicktraq Hotlist.

While news about your hero doesn’t count directly toward your project’s popularity, it may drive backers to your page, who may then comment (or even better, back you), thus impacting your popularity (and momentum). If your hero is being written about by the press, then you’re more likely to be considered popular by both existing and prospective backers. And since Kicktraq now consolidates project and crowdfunding news on our landing page with links to referenced projects, backers who use Kicktraq can see all of your news and project updates right on your Kicktraq project page, not to mention prospective backers who might find you through our home page. (Did our Kicktraq Gnomes miss some news about your project? Just click the link at the bottom of any project page to submit additional news links.)

Final Battle:

Unless your hero defeats both The Bumbler and Das Übah Hipstah, you’ll never make the Hotlist, and Mucilaginous can work both for and against your hero – Allowing for small projects on the rise to break through the noise of the popular kids or sending them to the path of non-Hotlist mediocrity when they stall.

But, when you defeat them all, they actually work together to help your backers stay engaged with your campaign by knowing where to go and how to share, and they keep your campaign accelerating to your goal and beyond.

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Ad Development 101

Written March 11th, 2013
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In our recent article on Focused Advertising 101 we shared some tips to help you get the most out of your ad dollars by knowing when, where and why to advertise. And being the smart project owner that you are, you’ve read up, done your homework, and you’re ready to launch an awesomely effective, affordable, targeted, comprehensive ad campaign. That’s the good news. The bad news is that getting a totally affordable well-researched ad in front of the right audience won’t do you a bit of good on anybody’s site if your ad sucks. Which brings us to today’s topic…

Ad Development 101

We used to do a lot of ad development for our ad clients, but alas, the code monkey is working furiously on the next site update and the gnomes just don’t have those kind of skills. But whether you’re paying a professional or developing your ad yourself, here are some general rules of thumb to follow based on our experience with ads that have or have not had a high click-through rate on our site.

  1. Point out the benefits of your project quickly. This is good advice for any ad, but especially for ads on Kicktraq. Our general rotation ads are tiny (930×80 pixels). On purpose. We’re aiming for effective, not annoying. That doesn’t leave you much space to get wordy, so you’re going to need to come up with a clever combination of words and/or images to communicate the benefits of whatever you’re peddling with nothing more than a glance.
  2. Include a call to action. You’d be amazed how many ads we get that don’t include this. If you want people to click through to your project to become a backer, you must tell or show them something that arouses their curiosity or otherwise equates to ‘click here and become a backer now’. That said, include only one call to action. Less is more. Concise content is key. You can reel ‘em in to those over-funding goals after they’ve clicked through to your Kickstarter page (or by refreshing your ad after it’s funded).
  3. Avoid clutter. The more “white space” you leave around your call to action, the more prominent it will be. Clutter that call to action up with other text and graphics and watch your message (and click-through rate) get totally lost in the noise.
  4. Use complimentary and contrasting colors. This will be specific to the site you choose, but as an example, our site is yellow. Using a muted background color for your ad that is on the opposite side of the color wheel from yellow will make your ad stand out from our page. That’s a good thing. Sometimes on brightly colored sites, using little color at all (or even white) is actually better than trying to out-bold the already bold colors that your ad is competing with for attention. That covers the basic ad, but what about your call to action? Using a bold color that contrasts with the background color of your ad for your call to action will make that stand out even further. (Example: Let’s say you choose a muted shade of aqua for your ad background on our yellow site; a bold orange would be an excellent choice for your call to action.)
  5. Be aware of your surroundings On our site, it’s a bad idea to use yellow in your ad because it will just look like a hole in the page. The cognitive disconnect will convey “something is broken” when people see it at first glance. Watch for this kind of thing where you advertise. If their primary color is purple, or grey, or whatever – try and avoid it as you want to pop out, not blend in.
  6. Include a Kickstarter button showing that your project is available now and when it ends so that potential backers will instantly have the sense of urgency associated with Kickstarter projects.

A/B Testing

A/B Testing is a great way to maximize your marketing dollars. The concept is simple: develop two ads that are similar except for one or two variations that might impact a backer’s behavior and ultimate click-through. If it’s within your budget, run two versions simultaneously for a week to see which one does better, then run the one that achieved the better conversion the remainder of your available time.

Quality Assets

Last but not least, let’s talk about your (ahem!) assets. You as a project owner have invested all this time and effort into coming up with a great idea, and you’re taking the time to pull a Kickstarter campaign together. Maybe you’ve invested in artists to create logos or photographers to create product images. Perhaps you’ve hired a web developer to make fancy website. That’s all awesome. But if you haven’t thought about creating the appropriate assets to get people to click on an advertisement (on your site or ours), you’re going to have a bad time when it comes to creating a successful ad campaign.

If you’re paying a professional to help develop and promote your brand, be sure you end up with assets like high quality digital images and vector logos to use (rather than rasterized images, which quickly become pixelated when they’re being resized for your ads). Sometimes for a small fee in addition to what you’re already paying them, they can come up with example ads that you can easily repurpose based on your brand message and topical focus.

Having a brand message to tie your whole campaign together is vital. Even (especially?) small campaigns need a core brand message that quickly gets to the point of why their product or project is relevant and important to backers.

Your ad is going to get one glance from a prospective backer. Make it count.

Kicktraq Quick-tip: Focused Advertising 101

Written March 8th, 2013
2 comments

So, you’ve got a fantastic idea for an amazing new gadget that the world desperately needs and you’re bringing it to Kickstarter in hopes that it will fund. Or perhaps you’ve launched your shoe-string-budget community project and you’re willing to spring for an ad to help push it toward success. In any case, online ads for your project can be an excellent choice. But how do you choose how to advertise, with whom, and when?

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Kicktraq User Tagging: What the Heck are Gadgets and Gizmos, Anyway?

Written February 22nd, 2013
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If you haven’t noticed yet, Kicktraq allows for user tagging of all 37,790 (and counting) projects we’ve tracked. Why did we go with user tagging as opposed to Kicktraq tagging? Because we’re not the subject matter experts on your projects. You are. You the project owners and you the backers who love your projects know more about the intricacies of the +4,000 projects we track monthly than we could ever hope to. So tell us about them, and help other like-minded users find your favorite projects so they can become backers too.

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Hot List & Popularity

Written December 20th, 2012
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I’ve gotten a lot of emails/DM’s today about Lore being #3 on the Hot List and folks wondering…

Why?

First and foremost, the function of the Hot List is to try and guess popularity of a project based on a set of ever changing values. Because I made an intentional decision to try and not base Hot List rankings on just money or backers, this puts extra weight on things like day-to-day discussion on the project page as it compares to their overall count of backers (so project owners, talk to your backers – but that’s a discussion for another time).

Part of the reason Lore jumped so high the past couple days is because they had a huge jump in traffic both on their project page and on Kicktraq from being featured on Forbes.com, discussions on the latest RockPaperShotgun Kickstarter Katchup, on twitter, and across other sites as a result of being dubbed “The Most Entertaining Kickstarter Project Of All Time“. In addition, Lore has also had quite a flurry of comments on their project page which jumped their comments per backer ratio, another factor in their ranking.

Good, bad, or indifferent – while Lore doesn’t have any real growth of their project, they have gained quite a bit of traffic and discussion the past couple days even if not for the most positive reasons. However, lack of pledge/backer growth should begin to work against a project when the current social/traffic factors are weighted down from lack of additional growth.

Hope that clears things up, and as always, feel free to contact me if you have questions. Happy to help!

Shipping/Fulfillment – Staying Connected With Your Backers

Written October 24th, 2012
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Project Owners, let’s sit and talk for a bit about an issue I’ve become intimately sensitive to over the last few weeks.

If you’ve been following Kicktraq at all you know I’m a huge proponent of engaging, empowering, and staying connected with your backers. However, this engagement doesn’t end once your project is over. Backer communication isn’t just a tool to reach your goal, it’s an essential part of perpetuating the perception of your product and your brand, especially if you want to be successful in the future, even independent of Kickstarter.

I could talk more about the overall engagement process, but this article is focused on your engagement with your backers after your project ends, particularly around fulfillment.

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Kicktraq Quick Tip: The Power of Cross-Promotion

Written August 23rd, 2012
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One of the most powerful tools in your arsenal as a project owner is cross-promotion. Cross-promotion comes in many forms and in the crowdfunding space with an emphasis on supporting projects and word-of-mouth, it’s a golden opportunity if you can work with another successful project to effectively promote your own project or cross-promote one another.

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Board Games & Kickstarter – A Gen Con Prequel

Written August 9th, 2012
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For those board gamers among the sea of Kicktraq data addicts, you’ve probably heard of Gen Con. You know, that little convention in Indiana with about 35,000 board gamers all crammed into the convention center for 4 days. Yeah, that one. It’s currently t-minus 7 days and counting. Can you believe it?

Unlike past years where I wanted to go but wasn’t able, this year I’ll actually be going! I’m excited to be able to touch base and chat with all the projects I’ve watched over the last year and the folks I’ve interacted with online. If you’re going to be there, hit me up on twitter or the contact form and I’ll make time! I’d be truly honored to meet you in person.

So, In honor of the Gen Con festivities and for all my loyal data addicts, I’ve put together some fun infographics about the massive growth of Board & Card games on Kickstarter in the past year and how it compares to last year.

I’m releasing these all under Creative Commons (CC BY-NC 3.0), so hack up and share away, just remember to give me a hat tip (and I’d love to see it if you’d be willing to share!). All data used was gathered from successful project data from January 1st, 2011 through August 1st, 2012 via submitted projects to Kicktraq.com. Categorization of gaming projects is completely arbitrary and my personal opinion as Kickstarter has no official category segregation of the various sub-genres of games that exist in the world (yet).

Enjoy!

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Please let me know what you think! If you’d like to use these, feel free to download directly using 201208-kicktraq-gencon-infographics.zip. We’d appreciate a link back, but enjoy regardless.

The State Of Projections

Written August 2nd, 2012
4 comments

Hello my fellow data addicts. Today I wanted to touch on the progress of the experimental projection cone chart. As some of you may have seen a few weeks ago, I added a tabbed interface to the charts so the experimental charts were a little less top-secret. So, now that more people are seeing the projection chart, I’ve gotten more and more questions about how it works & performs.

New Experimental tabs

Let me be clear, though the projections are an exciting part of what I do on Kicktraq, you have to understand that 100% accurate projections are highly unlikely unless I make them so loose that you could drive a mac truck through the range. Even with a mountain of data, projections are completely best-guess. There are so many factors that can modify the pledge movement drastically, some of these I cover in “When Projects Gets Noticed“, and I’ll cover a few additional examples of this phenomenon and how it applies to projections at the end.

Because of this, it’s best to look at a projection as a sort of windsock for the project. It can tell you which direction the wind is blowing, but some external change can suddenly turn the windsock in a completely different direction. As much as I’d love for projections to be a crystal ball (or a Delorean, that’d be sweet), it just isn’t realistic to assume it would ever be one.

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